1. General Terms

These Terms & Conditions apply to all users, visitors, and customers of Rumane Royale. By using this website, you agree that you are responsible for understanding and following all terms mentioned on this page.

• Rumane Royale reserves the right to update website content, products, pricing, and policies at any time.
• Using our website for illegal, fraudulent, or harmful activity is strictly prohibited.
• Customers must provide accurate information while placing an order.

2. Products & Availability

We make every effort to display our products, colors, images, descriptions, and prices as accurately as possible. However, actual product colors may slightly vary due to lighting, photography, screen settings, or display quality.

• Product availability is subject to stock.
• Rumane Royale may discontinue or modify any product without prior notice.
• Minor differences in color, texture, or finish may occur due to product photography and display settings.

3. Pricing & Payments

All prices listed on our website are subject to change without prior notice. The final payable amount will be shown at checkout before the order is confirmed.

• Payments must be completed using the available payment methods on our website.
• COD availability may depend on location, order value, and courier serviceability.
• If a payment fails or is not confirmed, the order may not be processed.

4. Order Confirmation

Once an order is placed, customers may receive confirmation through email, SMS, WhatsApp, or phone where applicable. Rumane Royale reserves the right to verify, accept, reject, or cancel any order for valid business reasons.

• Orders with incorrect details may be delayed or cancelled.
• Orders may be cancelled if the product is out of stock.
• Suspicious, duplicate, or fraudulent orders may be rejected.

5. Shipping & Delivery

Shipping timelines depend on order processing, courier partners, customer location, and serviceability. Estimated delivery timelines are mentioned in our Shipping Policy.

Rumane Royale is not responsible for delays caused by courier issues, incorrect address, customer unavailability, weather conditions, public holidays, or other circumstances beyond our control.

6. Cancellation, Return & Refund

Cancellation, return, exchange, and refund requests are handled according to our Cancellation Policy and Refund & Return Policy.

• Orders can be cancelled only before dispatch, where applicable.
• Returns must meet eligibility conditions.
• Refunds are processed after verification and approval.
• Shipping charges, COD charges, or handling fees may be non-refundable unless the issue is from our side.

7. Customer Responsibilities

Customers must provide correct and complete details while using our website or placing an order.

• Provide accurate name, phone number, email, address, and PIN code.
• Be available to receive calls or delivery updates from courier partners.
• Do not misuse website content, images, brand identity, or services.
• Do not place fake, fraudulent, or repeated refusal orders.

8. Intellectual Property

All content on the Rumane Royale website, including images, product designs, text, graphics, logo, layout, and branding elements, belongs to Rumane Royale unless otherwise stated.

Copying, reproducing, modifying, or using our website content without permission is not allowed.

9. Third-Party Services

Our website may use third-party services such as payment gateways, courier partners, analytics tools, and social media platforms. Rumane Royale is not responsible for the policies, actions, delays, or errors of third-party service providers.

10. Limitation of Liability

Rumane Royale will not be liable for indirect losses, delays, damages, or issues arising from misuse of the website, incorrect customer information, courier delays, payment gateway issues, or events beyond our reasonable control.

11. Privacy

Your personal information is handled according to our Privacy Policy. By using our website, you agree to the collection and use of information as described in the Privacy Policy.

12. Changes to Terms

Rumane Royale may update these Terms & Conditions from time to time. Any changes will be posted on this page. Continued use of our website means you accept the updated terms.